Farida, S. N., and Siti Zulaikha. “Factors Affecting Electronic Customer Satisfaction and Loyalty M-Banking Users of Bank Syariah Indonesia”. Al-Mashrafiyah: Jurnal Ekonomi, Keuangan, Dan Perbankan Syariah, Vol. 8, no. 2, Oct. 2024, pp. 54-76, doi:10.24252/al-mashrafiyah.v8i2.47460.