KNOWLEDGE BASED VIEW: PENGARUH KNOWLEDGE MANAGEMENT TERHADAP KINERJA PERGURUAN TINGGI PADA MASA PANDEMI COVID-19
Abstrak
Abstract: Optimization of Knowledge Management in Improving Higher Education Performance during the Covid-19 Pandemic
This study aims to examine the effect of knowledge management which consists of knowledge acquisition, knowledge sharing and knowledge utilization on organizational performance. This research uses a quantitative approach with survey research design and correlational design. The number of samples in this study found 103 permanent lecturers at the University of Indonesia Education, Adhirajasa University Reswara Sanjaya, and Langlangbuana University. Data obtained by distributing questionnaires using Google Form with research instruments using a Likert scale with five categories Hypothesis testing using multiple linear regression analysis and product correlation analysis using SPSS version 22 software. The results showed that knowledge management simultaneously affected organizational performance, acquisitions knowledge has no significant effect on organizational performance, knowledge sharing has no significant effect on organizational performance and the use of knowledge has a significant effect on organizational performance at the University of Education Indonesia, Adhirajasa University Reswara Sanjaya, and Langlangbuana University. This finding shows that human resource knowledge can significantly improve organizational performance and through the implementation of optimal overall knowledge management, at every stage of the process it can run well so as to improve organizational performance, especially during the current covid-19 pandemic.
Abstrak: Optimalisasi Knowledge Management dalam Meningkatkan Kinerja Perguruan Tinggi pada Masa Pandemi Covid-19
Penelitian ini bertujuan untuk menguji pengaruh knowledge management yang terdiri dari knowledge acquisition, knowledge sharing dan knowledge utilization terhadap kinerja organisasi. Penelitian ini menggunakan pendekatan kuantitatif dengan desain penelitian survei dan desain korelasional. Jumlah sampel dalam penelitian ini berjumlah 103 dosen tetap Universitas Pendidikan Indonesia, Universitas Adhirajasa Reswara Sanjaya, dan Universitas Langlangbuana. Data diperoleh dengan menyebarkan kuesioner menggunakan Google Form dengan instrument penelitian menggunakan skala Likert dengan lima kategori Pengujian hipotesis menggunakan analisis regresi linier berganda dan analisis korelasi product moment dengan menggunakan software SPSS versi 22. Hasil penelitian menunjukkan bahwa secara simultan knowledge management berpengaruh signifikan terhadap kinerja organisasi, secara parsial knowledge acquisition berpengaruh tidak signifikan terhadap kinerja organisasi, knowledge sharing berpengaruh tidak signifikan terhadap kinerja organisasi dan knowledge utilization berpengaruh signifikan terhadap kinerja organisasi di Universitas Pendidikan Indonesia, Universitas Adhirajasa Reswara Sanjaya, dan Universitas Langlangbuana. Temuan penelitian ini menunjukkan bahwa pemanfaatan pengetahuan sumber daya manusia dapat meningkatkan kinerja organisasi secara signifikan dan melalui penerapan knowledge management secara keseluruhan yang optimal, pada setiap tahapan prosesnya dapat berjalan dengan baik sehingga dapat meningkatkan kinerja organisasi, khususnya pada masa pandemi covid-19 saat ini.
##plugins.generic.usageStats.downloads##
Referensi
Adam, E. E. (1994). Alternative Quality Improvement Practices and Organization Performance. Journal of Operations Management, 12(1), 27–44. https://doi.org/10.1016/0272-6963(94)90004-3
Adams, G. L., Lamont, B. T., Adams, G. L., & Lamont, B. T. (2007). Knowledge Management Systems and Developing Sustainable Competitive Advantage. https://doi.org/10.1108/13673270310477342
Aguayo, D., Herman, K., Ojeda, L., & Flores, L. Y. (2011). Culture Predicts Mexican Americans’ College Self-Efficacy and College Performance. 4(2), 79–89. https://doi.org/10.1037/a0022504
Al-Alawi, A. I., Al-Marzooqi, N. Y., & Mohammed, Y. F. (2007). Organizational Culture and Knowledge Sharing: Critical Success Factors. Journal of Knowledge Management, 11(2), 22–42. https://doi.org/10.1108/13673270710738898
Argote, L., & Ingram, P. (2000). Knowledge Transfer: A Basis for Competitive Advantage In Firms. Organizational Behavior and Human Decision Processes, 82(1), 150–169. https://doi.org/10.1006/obhd.2000.2893
Blome, C., Schoenherr, T., & Eckstein, D. (2013). Int. J . Production Economics The Impact of Knowledge Transfer and Complexity on Supply Chain Flexibility : A Knowledge-Based View. Intern. Journal of Production Economics, 1–10. https://doi.org/10.1016/j.ijpe.2013.02.028
Coakes, E. (2006). Storing and Sharing Knowledge: Supporting The Management of Knowledge Made Explicit in Transnational Organisations. Learning Organization, 13(6), 579–593. https://doi.org/10.1108/09696470610705460
Curado, C. (2006). The Knowledge Based-View of the Firm: From Theoretical Origins To Future Implications. Igarss 2014, (1), 1–5.
Darroch, J. (2005). Knowledge Management, Innovation and Firm Performance. Journal of Knowledge Management, 9(3), 101–115. https://doi.org/10.1108/13673270510602809
Falah, A. S. N., & Prasеtya, A. (2017). Pengaruh Knowledge Management terhadap Kinerja Karyawan dan Kinerja Perusahaan. Jurnal Administrasi Bisnis (JAB), 50(4), 192–198.
Haldin-Herrgard, T. (2000). Difficulties in diffusion of tacit knowledge in organizations. Journal of Intellectual Capital, 1(4), 357–365. https://doi.org/10.1108/14691930010359252
Hariyanti, E., Werdiningsih, I., & Surendro, K. (2011). Model Pengembangan Dashboard untuk Monitoring dan Evaluasi Kinerja Perguruan Tinggi. Jurnal Ilmiah Teknologi Informasi, 9, 13–20. Retrieved from https://core.ac.uk/download/pdf/187403601.pdf
Hsu, I.-C., & Sabherwal, R. (2012). Relationship between Intellectual Capital and Organizational Agility. Decision Sciences 3区, 43(3), 489–524.
Islamy, F. J. (2013). The Influence of Organizational Culture on the Implementation of Knowledge Sharing Lecturers at Bandung Indonesia University of Education. 1–13. Retrieved from https://www.emeraldinsight.com/doi/abs/10.1108/JKM-11-2015-0427
Islamy, F. J., & Mubarok, D. A. A. (2019). Pengaruh Motivasi, Kepercayaan dan Komunikasi terhadap Implementasi Knowledge Sharing pada Perguruan Tinggi Negeri di Kota Bandung. Jurnal Indonesia Membangun, 18(9), 1689–1699.
Islamy, F. J., & Nurjaman, R. (2018). Budaya organisasi dalam mendukung implementasi knowledge sharing dosen pada perguruan tinggi negeri di kota bandung. (April). https://doi.org/10.17509/image.v7i1.23139
Islamy, F. J., & Nurjaman, R. (2018). Budaya organisasi dalam mendukung implementasi knowledge sharing dosen pada perguruan tinggi negeri di kota bandung. (April). https://doi.org/10.17509/image.v7i1.23139
Islamy, F., Yuniarsih, T., Ahman, E., & Kusnendi, K. (2020). The role of organizational culture, knowledge sharing and job satisfaction in higher education. Management Science Letters, 10, 3957–3966. https://doi.org/10.5267/j.msl.2020.7.014
Jatmiko, R. D. (2017). Pengaruh Budaya Organisasi Terhadap Kinerja Usaha Kecil. Journal of Management and Business Review, 11(1), 40–45. https://doi.org/10.34149/jmbr.v11i1.55
Karkoulian, S., & Mahseredjian, J. (2012). Prediction of Knowledge Acquisition, Knowledge Sharing and Knowledge Utilization From Locus of Control : an Empirical Investigation. Business Studies Journal, 4(2), 117–131.
Kong, E. (2007). The strategic importance of intellectual capital in the non-profit sector. 8(4), 721–731. https://doi.org/10.1108/14691930710830864
Kusuma, F. S. D., & Devie. (2013). Analisa Pengaruh Knowledge Management Terhadap Keunggulan Bersaing dan Kinerja Perusahaan. Business Accounting Review, 1(2), 161–171.
Laporan Kinerja. (2020). Kementerian Pendidikan dan Kebudayaan. Indonesia
Machmuddah, Z., & Suhartono, E. (2019). Peranan Good University Governance Terhadap Kinerja Perguruan Tinggi. Jurnal Akuntansi Indonesia, 8(2), 167. https://doi.org/10.30659/jai.8.2.167-183
Mangkunegara, Anwar P. (2017). Manajemen Sumber Daya Manusia. Bandung: Rosda
Marisa, I., & Prasetya, A. (2013). Analisis Akuisisi Pengetahuan dan Keterampilan Wartawan dengan Motivasi untuk Mendapatkan Akurasi Berita di Harian Waspada di Nanggroe Aceh Darussalam. Journal of Business Strategy and Execution, 5(2), 162–181.
Marqués, D. P., & Garrigós-Simón, F. J. (2006). The Effect of Knowledge Management Practices on Firm Performance. Journal of Knowledge Management, 10(3), 143–156. https://doi.org/10.1108/13673270610670911
Massa, S., & Testa, S. (2009). A Knowledge Management Approach to Organizational Competitive Advantage : Evidence from The Food Sector. European Management Journal, 27(2), 129–141. https://doi.org/10.1016/j.emj.2008.06.005
Ndlela, L. T., & Toit, A. S. A. (2006). Establishing a Knowledge Management Program for Competitive Advantage In An Enterprise. 21(2001), 151–165.
Ngatno, N. (2014). Perkembangan Perspektif dalam Teori Keunggulan Kompetitif Yang Berkelanjutan. Jurnal Administrasi Bisnis, Vol. 3, pp. 2252–3294.
Ouakouak, M. L., & Ouedraogo, N. (2019). Fostering Knowledge Sharing and Knowledge Utilization: The Impact of Organizational Commitment and Trust. Business Process Management Journal, 25(4), 757–779. https://doi.org/10.1108/BPMJ-05-2017-0107
Puryantini, N., Arfati, R., & Tjahjadi, B. (2017). Pengaruh Knowledge Management Terhadap Kinerja Organisasi Dimediasi Inovasi di Organisasi Penelitian Pemerintah. Berkala Akuntansi dan Keuangan Indonesia, 2(2), 21–38. https://doi.org/10.20473/baki.v2i2.5325
Rofiaty, R., Noviyanti, T., & Mulyanto, A. D. (2016). Pengaruh Knowledge Management Terhadap Kinerja Organisasi: Dimediasi oleh Inovasi, dan Implementasi Strategi (Studi pada RS Lavalette Malang). Iqtishoduna, 1(1), 11–19. https://doi.org/10.18860/iq.v1i1.3697
Samsiah, S. (2018). The Influence Of Knowledge Management and Information Technology on Competitive Advantage and University Performance. Jurnal Manajemen, 22(2), 154–167.
Sedarmayanti. (2017). Perencanaan dan Pengembangan Sumber Daya Manusia. Bandung: Refika Aditama
Sopiah & Sangadji. (2018). Manajemen Sumber Daya Manusia Stratejik. Yogyakarta: ANDI
Sun, P. (2010). Five Critical Knowledge Management Organizational Themes. Journal of Knowledge Management, 14(4), 507–523. https://doi.org/10.1108/13673271011059491
Theriou, N. G., Aggelidis, V., & Theriou, G. N. (2009). A Theoretical Framework Contrasting The Resource-Based Perspective and The Knowledge-Based View. European Research Studies Journal, 12(3), 177–190. https://doi.org/10.35808/ersj/239
Tiwana, A. (2002). Knowledge Management Toolkit , The Amrit Tiwana Knowledge Management Toolkit, The. In Knowledge Management Toolkit. https://doi.org/10.1227/01.neu.0000403833.47211.af
Tobing, Paul L. (2011). Manajemen Knowledge Sharing Berbasis Komunitas. Bandung: Manajemen Pengetahuan Society Indonesia
Undang-Undang Republik Indonesia Nomor 12 Tahun 2012 tentang Pendidikan Tinggi
Van Den Hooff, B., & Ridder, J. A. (2004). Knowledge Sharing In Context: The Influence of Organizational Commitment, Communication Climate and CMC use on Knowledge Sharing. Journal of Knowledge Management, 8(6), 117–130. https://doi.org/10.1108/13673270410567675
Wilangun, T. O. (2005). Pengaruh Budaya Organisasi Terhadap Kinerja Organisasi dan Kepuasan Kerja Karyawan pada Terminal Penumpang Umum di Surabaya. Jurnal Manajemen dan Wirausaha, 7(1), 22–47. https://doi.org/10.9744/jmk.7.1.pp.22-47
Yahya, A., & Amalia, R. (2016). Pengaruh Sistem Kerja terhadap Kinerja Perguruan Tinggi dan Implikasinya Terhadap Kepercayaan Mahasiswa Universitas Syiah Kuala Banda Aceh. Jurnal Pencerahan, 10(1), 1–10. https://doi.org/10.13170/jp.10.1.3020
##submission.copyrightStatement##
##submission.license.cc.by-sa4.footer##Authors who publish with Idaarah: Jurnal Manajemen Pendidikan agree to the following terms: Authors retain the copyright and grant Universitas Islam Negeri Alauddin Makassar right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (CC BY-SA 4.0) that allows others to share (copy and redistribute the material in any medium or format) and adapt (remix, transform, and build upon the material) the work for any purpose, even commercially with an acknowledgement of the work's authorship and initial publication in Universitas Islam Negeri Alauddin Makassar. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in Universitas Islam Negeri Alauddin Makassar. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.