Implementation of Consumer Rights Protection in Go-Food Services in Makassar City
Analysis of Madzhab Fiqh
Abstract
This research discusses "Implementation of Consumer Rights Protection in Go-Food Services in Makassar City (Analysis of the Fikih Mazhab)" which presents two problem formulations, namely: First, How is consumer protection in the regulations contained in the food ordering policy through Go-Food services in Makassar City? Second, What are the views of the 4 Imam Mazhab Fikih on muamalah contracts and consumer protection in Go-Food services in Makassar City? The type of research used by the author in this thesis is empirical juridical legal research using qualitative and normative types of research. This research uses primary research data, namely interviews and observations and uses secondary data in the form of laws and regulations related to Consumer Rights Protection. Journals and other legal websites. The results of this study indicate that: First, Legal Protection of Consumer Rights on Go-Food services (Analysis of fiqh schools and law number 8 of 1999 concerning consumer protection) has been carried out properly in terms of procedures and regulations from Gojek, but in some cases the author has encountered that there are elements either from the driver or the restaurant that cooperates with Gojek but does not heed the regulations that Gojek has set. Second, the opinions of the mazhab scholars regarding the muamalah fikih of online buying and selling, especially in Go-Food transactions applied by Gojek, have been fully approved by the scholars if the transaction does not contain things that do not have certainty or (gharar) and fulfil the rules or Islamic law. The implications of this research, namely related to legal protection of consumer protection rights (analysis of fiqh madhhab and law number 8 of 1999 concerning consumer protection) Consumer rights according to scholars or imam madhhab who all agree on the protection of consumers to protect all the rights of all parties and because it is one of the principles of Islamic law.
References
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———. “Jual Beli Makanan Bertambah Pajak Di Makassar; Studi Komparasi Hukum Positif Dengan Mazhab Syaf’i.” Shautuna: Jurnal Ilmiah Mahasiswa Perbandingan Mazhab 3, no. 3 (2022): 490. https://doi.org/10.24252/shautuna.vi.28006.
Abu azam alhadi. FIKIH MUAMALAH KONTEMPORER. Depok: PT RajaGrafindo Persada, 2017.
Ahmadi Miru. Hukum Perlindungan Konsumen. Edisi 1 Ce. Jakarta: RajaGrafindo Persada, 2004.
Al-Wahhab Abdul Hasbi, Nofrianto. “Analisis Praktek Akad Ijarah Pada Khalid’s Compassion Center Foundation.” El-Iqtishady : Jurnal Hukum Ekonomi Syariahurnal Hukum Ekonomi Syariah 05, no. 01 (2023): 17–25. https://journal.uin-alauddin.ac.id/index.php/iqthisadi/article/download/37727/17775 .
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Arsyad, Azman, and Riska Ariyanti. “Implementasi Ketentuan Zakat Mal Terhadap Hasil Petani Rumput Laut Di Kabupaten Pangkep ; Analisis Mazhab Fikih Implementation of Zakat Mal Provisions on Seaweed Farmers ’ Results in Pangkep Regency ; Analysis of Fikih Madhhab Pendahuluan Islam Sebagai Ag.” Shautuna: Jurnal Ilmiah Mahasiswa Perbandingan Mazhab 05, no. 1 (2024): 19–35. https://doi.org/10.24252/shautuna.v5i1.39682.
———. “Implementasi Ketentuan Zakat Mal Terhadap Hasil Petani Rumput Laut Di Kabupaten Pangkep ; Analisis Mazhab Fikih Implementation of Zakat Mal Provisions on Seaweed Farmers ’ Results in Pangkep Regency ; Analysis of Fikih Madhhab Pendahuluan Islam Sebagai Ag” 05, no. 1 (2024): 19–35. https://doi.org/10.24252/shautuna.v5i1.39682.
Ayu Rahayu & Siti Aisyah. “Analisis Yuridis Terhadap Penggunaan Pay Later Di Aplikasi Shopee; Perspektif Mazhab Al-Syafi’i.” Shautuna: Jurnal Ilmiah Mahasiswa Perbandingan Mazhab 4, no. 2 (2023): 357–72. https://doi.org/10.24252/mh.v1i1.9664.
Chandra, Wiria, and Alexander Wirapraja. “The Effect of Application Usability, Service Quality, and E-Satisfaction on Influencing Purchase Intention of GO-FOOD Customers.” Indonesian Journal of Information Systems 3, no. 1 (2020): 38–49. https://doi.org/10.24002/ijis.v3i1.3563.
Fandy Tjiptono. Prinsip-Prinsip Total Quality Service. Yogyakarta: CV. Andi Offset, n.d. https://ecampus-fip.umj.ac.id/repo/handle/123456789/3881.
Fikar, Muhammad, Mulham Jaki Asti, and Adriana Mustafa. “Studi Komparatif Hukum Islam Dan Hukum Positif Terhadap Praktik Transaksi Jual Beli Dropship Pada E-Commerce.” Shautuna: Jurnal Ilmiah Mahasiswa Perbandingan Mazhab Dan Hukum 4, no. 2 (2023): 650–72. https://journal3.uin-alauddin.ac.id/index.php/shautuna/article/download/33435/19121 .
Haq, Islamul, Muhamadaree Waeno, Andi Marlina, Institut Agama, Islam Negeri, and Indonesia E-mail. “Crafting a Progressive Legal Landscape of Apostasy in Islamic Criminal Law Reform The Abolition of the Punishment for Apostasy Is a Profound and Contentious Subject” 6, no. 1 (2024): 33–47. https://doi.org/10.24252/mazahibuna.vi.44430.
Hasmita, Muhammad Yaasiin Raya. “JUAL BELI SALAM (PESANAN) SECARA ONLINE PADA TOKO SISY SHOP KAB. GOWA PERSPEKTIF FIQH MUAMALAH.” Iqtishaduna : Jurnal Ilmiah Mahasiswa Jurusan Hukum Ekonomi Syariah 5 (2016): 1–23. https://journal3.uin-alauddin.ac.id/index.php/iqtishaduna/article/download/39374/19187 .
Ishak, A Zainal Azhar, and Alauddin Makassar. “Tinjauan Mazhab Fikih Terhadap Sistem Diskon Pakaian Di Ramayana Mall Panakkukang.” SHAUTUNA : Jurnal Ilmiah Mahasiswa Perbandingan Mazhab 4, no. 2 (2023): 631–49. https://journal3.uin-alauddin.ac.id/index.php/shautuna/article/download/42509/19061 .
Jurisprudentie, Jurnal. “J Urisprudentie Juridical Analysis : Online Single Submission ( OSS ) System for Dynamic Risk-Based Business Licensing” 10, no. 1 (2023): 12–18. https://doi.org/10.24252/jurisprudentie.
Kahpi, Ashabul. “Aspek Hukum Perlindungan Konsumen Muslim Di Indonesia” 5 (n.d.): 47–63.
M. Quraish Shihab. Lentera Hati. Jakarta: Mizan Pustaka, 2007.
Madinah, Siti Hasna, Putri Karunia Sari, and Isnaini Rofiqoh. “Analisis Akad Wakalah Bil Ujrah Pada Jasa Titip Beli Online Dalam Prespektif Kaidah Fikih Ekonomi.” El-Qist 9, no. 2 (2019): 196–214. http://jurnalfebi.uinsby.ac.id/index.php/elqist/article/view/235.
Maharani, Alfina, and Adnand Darya Dzikra. “Fungsi Perlindungan Konsumen Dan Peran Lembaga Perlindungan Konsumen Di Indonesia : Perlindungan, Konsumen Dan Pelaku Usaha (Literature Review).” Jurnal Ekonomi Manajemen Sistem Informasi 2, no. 6 (2021): 659–66. https://doi.org/10.31933/jemsi.v2i6.607.
Mardani. Fiqh Ekonomi Syari’ah: Fiqh Mua’malah. Jakarta: Kencana, 2019.
Moh. Kholilur Rahman & Sukron & Fadoilul Umam. “TRANSAKSI JUAL BELI PISANG DENGAN AKAD WAKALAH BIL UJRAH DI DESA SANA TENGAH.” El-Iqtishady : Jurnal Hukum Ekonomi Syariah 5, no. 2 (2023): 157–70. https://journal3.uin-alauddin.ac.id/index.php/iqthisadi/article/download/41681/18796 .
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Mujahid, Mujahid. “Analisis Penerapan Akad Wakalah Bil Ujrah Pada Layanan Go-Food.” At-Taradhi: Jurnal Studi Ekonomi 10, no. 1 (2019): 88. https://doi.org/10.18592/at-taradhi.v10i1.2803.
Mulyawana Abd. Gafur. “PERLINDUNGAN KOSNUMEN DALAM AKAD JUAL BELI ONLINE ATAS HAK KHIYAR PERSPEKTIF HUKUM ISLAM (Studi Kasus Di Kel. Pabiringa Kec. Binamu Kab. Jeneponto).” JShautuna : Jurnal Ilmiah Mahasiswa Perbandingan Mazhab Vol. 1 (2020): 321–37. https://journal.uin-alauddin.ac.id/index.php/shautuna/article/download/14910/9013 .
Muthiah, Aulia, and Yogabakti Adipradana Setiawan. “Perlindungan Konsumen Jual Beli Properti Dalam Perspektif Fiqih Jual Beli.” Journal of Islamic and Law Studies 5, no. 1 (2021): 63–80. https://doi.org/10.18592/jils.v5i1.4829.
Novita, Yustina Dhian, and Budi Santoso. “Urgensi Pembaharuan Regulasi Perlindungan Konsumen Di Era Bisnis Digital.” Jurnal Pembangunan Hukum Indonesia 3, no. 1 (2021): 46–58. https://doi.org/10.14710/jphi.v3i1.46-58.
Putra, Andri Setia, and Rahma Amir. “Mekanisme Titip Gadai Elektronik ( HP ) Pada Titip Gadai Bursa Phone Pallangga , Gowa Sulawesi Selatan ; Telaah Pemikiran Abu Hanifah.” Shautuna: Jurnal Ilmiah Mahasiswa Perbandingan Mazhab 4, no. 1 (2023): 211–23. https://journal.uin-alauddin.ac.id/index.php/shautuna/article/view/30811/18365 .
Qur’an Kemenag. “Qs. An-Nisa’(4): 29,” n.d. http://quran.kemenag.go.id/quran/per-ayat/surah/4?from=24&to=176.
Retno Dyah Pekerti. “Transaksi Jual Beli Online Dalam Perspektif Syariah Madzhab Asy-Syafi’i,” n.d.
Safri, M, and N H B Has. “Akad Jual Beli Saham Lewat Online Studi Komparatif Ulama Mazhab Syafi’i Dan Dewan Syariah Nasional.” Shautuna: Jurnal Ilmiah Mahasiswa … 4, no. 1 (2023): 186–200. https://journal.uin-alauddin.ac.id/index.php/shautuna/article/view/30913/18363 .
Safriani, Andi. “Hakikat Hukum Dalam Perspektif Perbandingan Hukum.” Jurisprudentie : Jurusan Ilmu Hukum Fakultas Syariah Dan Hukum 5, no. 2 (2018): 18. https://doi.org/10.24252/jurisprudentie.v5i2.6414.
Salleh, Ahmad Dahlan. “Consumer Rights Protection from Islamic Overview.” International Journal of Academic Research in Business and Social Sciences 13, no. 1 (2023): 1632–40. https://doi.org/10.6007/ijarbss/v13-i1/16306.
Santriati, Amanda Tikha. “Perlindungan Hak Konsumen Dalam Perspektif Hukum Islam Dan Undang-Undang Nomor 8 Tahun 1999.” Opinia de Journal Vol. 2, no. 2 (2022): 526–42.
Sofyan, A Syathir. “DALAM JUAL BELI ONLINE ( STUDI KASUS KETIDAKSESUAIAN OBJEK PADA MARKETPLACE SHOPEE ),” n.d., 179–206.
Sukrianti, Sukrianti, and Hadi Daeng Mapuna. “Tinjauan Hukum Ekonomi Syariah Terhadap Transaksi Jual Beli Pada Online Marketplace Shopee.” El-Iqtishady : Jurnal Hukum Ekonomi Syariah 4, no. 1 (2022): 77–87. https://journal3.uin-alauddin.ac.id/index.php/iqthisadi/article/view/29685.
Syafriani, Andi, Universitas Islam, and Negeri Alauddin. “Perlindungan Konsumen Dalam Persaingan Usaha Industri Jasa Penerbangan” 3 (n.d.): 1–9.
Uyuunul Husniyyah. “Tinjauan Fiqh Muamalah Terhadap Akad Jual Beli Online Pada Layanan Go-Mart Di Aplikasi Go-Jek.” Jurnal Ekonomi Syariah 2, no. 2 (2020): 121. https://ejournal.iaiskjmalang.ac.id/index.php/iqtis/article/view/182.
Yunus, Muhammad, Fahmi Fatwa Rosyadi Satria Hamdani, and Gusti Khairina Shofia. “Tinjauan Fikih Muamalah Terhadap Akad Jual Beli Dalam Transaksi Online Pada Aplikasi Go-Food.” Amwaluna: Jurnal Ekonomi Dan Keuangan Syariah 2, no. 1 (2018): 135–46. https://doi.org/10.29313/amwaluna.v2i1.3363.
Zaeni, H. Syahdi. “Hukum Bisnis: Prinsip Dan Pelaksanaannya Di Indonesia.” RajaGrafindo Persada, 2022.
Published
2024-09-30
How to Cite
Haq, M. S., & Sabir, M. (2024). Implementation of Consumer Rights Protection in Go-Food Services in Makassar City: Analysis of Madzhab Fiqh. Shautuna: Jurnal Ilmiah Mahasiswa Perbandingan Mazhab, 5(3), 1071-1090. https://doi.org/10.24252/shautuna.v5i3.49349
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Copyright (c) 2024 Muhammad Sabilil Haq, Muhammad Sabir
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