Comparison of Public College Librarians' Performance, Competence, and Work Design in Indonesia and Malaysia

  • Fitri Mutia Universitas Airlangga
    (ID)
  • Tri Soesantri Universitas Airlangga
    (ID)
  • Helmy Prasetyo Universitas Airlangga
    (ID)
  • Ragil Tri Atmi Universitas Airlangga
    (ID)
  • Mohd. Faizal Hamzah Universiti Malaya
    (MY)
  • Mohamad Noorman Masrek Universiti Teknologi MARA
    (MY)
Keywords: Librarian competency, librarian performance, librarian work design, public college librarian

Abstract

Public college libraries are crucial in developing a nation's human resources. This study compares academic librarians' performance, competence, and work design in Indonesia and Malaysia. Utilizing purposive sampling, the study included 380 academic librarians from both countries. The findings indicated no significant difference in the performance of college librarians between Indonesia and Malaysia. Similarly, no significant difference was found in the competency levels of librarians in the two countries. Regarding work design, no difference was observed in task characteristics, as indicated by a p-value above 0.05. However, significant differences were identified in the knowledge characteristics of work design, with a p-value below 0.05. A significant difference was confirmed by t-test analysis, where the t-value (4.944) exceeded the critical value (1.960) at α = 0.05. These results highlight similarities and distinctions in the professional roles and capabilities of academic librarians in Indonesia and Malaysia, offering insights for potential improvements in library management and human resource development in these regions.

Downloads

Download data is not yet available.

Author Biographies

Tri Soesantri, Universitas Airlangga

Information and Library Science Program Study

Helmy Prasetyo, Universitas Airlangga

Information and Library Science Program Study

Ragil Tri Atmi, Universitas Airlangga

Information and Library Science Program Study

Mohd. Faizal Hamzah, Universiti Malaya

Senior Librarian

Mohamad Noorman Masrek, Universiti Teknologi MARA

Faculty of Information Management

References

Bekenova, M. (2015). The Impact of Merger Process on the Employee’s Individual Working Performance. Business Science and Management, 1(1), 8–12.

Campion, M. A., Mumford, T. V, Morgeson, F. P., & Nahrgang, J. D. (2005). Work redesign: Eight obstacles and opportunities. Human Resource Management, 44(4), 367–390. https://doi.org/10.1002/hrm.20080

Cognitive Skills Employers Look for in an Employee. (n.d.).

Crumpton, M. A. (2015). Strategic human resource planning for academic libraries: Information, technology and organization. In Strategic Human Resource Planning for Academic Libraries: Information, Technology and Organization. https://doi.org/10.1016/C2013-0-18354-7

Diaz-Vilela, L. F., Rodriguez, N. D., Isla-Diaz, R., Diaz-Cabrera, D., Hernández-Fernaud, E., & Rosales-Sánchez, C. (2015). Relationships between contextual and task performance and interrater agreement: Are there any? PLoS ONE, 10(10). https://doi.org/10.1371/journal.pone.0139898

Elifson, K. W., Runyon, R. P., & Haber, A. (1990). Fundamentals of Social Statistics. McGraw Hill Co.

Federal Library and Information Center Committee. (2011). FLICC competencies for Federal Librarians. 1–44.

Griffin, M. A., Neal, A., & Neale, M. (2000). The contribution of task performance and contextual performance to effectiveness: Investigating the role of situational constraints. Applied Psychology: An International Review, 49(3), 517–533. https://doi.org/10.1111/1464-0597.00029

Hadi, S. (1993). Statistik 1. Yayasan Penerbitan Fakultas Psikologi UGM.

Harris, C. S. (2015). The Relationship Between Academic Library Department Experience and Perceptions of Leadership Skill Development Relevant to Academic Library Directorship. The Journal of Academic Librarianship, 41(3), 246–263. https://doi.org/https://doi.org/10.1016/j.acalib.2015.03.017

Hasan, M. I. (2003). Pokok-Pokok Materi Statistik I. Bumi Aksara.

Hernaus, T., & Vokic, N. P. (2014). Work design for different generational cohorts: Determining common and idiosyncratic job characteristics. Journal of Organizational Change Management, 27(4), 615–641. https://doi.org/10.1108/JOCM-05-2014-0104

Hussien, F. R. M., & Mokhtar, W. N. H. W. (2018). The Effectiveness of Reference Services and Users’ Satisfaction in the Academic Library. International Journal of Academic Research in Progressive Education and Development, 7(3), 327–337. https://doi.org/10.6007/ijarped/v7-i3/4370

Johnson, R., & Bhattacharyya, G. (1985). Statistics: Principles and Methods. John Willey and Sons.

Kahya, E. (2009). The effects of job performance on effectiveness. International Journal of Industrial Ergonomics, 39(1), 96–104. https://doi.org/10.1016/j.ergon.2008.06.006

Khan, A. (2015). The acquired and required competencies of Pakistani university librarians: Determining the job satisfaction, organizational commitment and training needs. October. https://doi.org/10.13140/RG.2.2.20707.66080

Khan, A. (2020). The acquired and required competencies of Pakistani university librarians : Determining the job satisfaction, organizational commitment and training THE ACQUIRED AND REQUIRED COMPETENCIES OF PAKISTANI UNIVERSITY LIBRARIANS : SATISFACTION, AND TRAINING N. October. https://doi.org/10.13140/RG.2.2.20707.66080

Khan, A., Masrek, M. N., & Nadzar, F. M. (2017). Emotional intelligence and job satisfaction of academic librarians: An assessment of the relationship. Journal of Librarianship and Information Science, 49(2), 199–210. https://doi.org/10.1177/0961000616650733

Khan, A., Masrek, M., & Nadzar, F. (2015). Analysis of competencies, job satisfaction and organizational commitment as indicators of job performance: A conceptual framework. Education for Information, 31, 125–141. https://doi.org/10.3233/EFI-150954

Khan, S., & Bhatti, R. (2017). Digital competencies for developing and managing digital libraries: An investigation from university librarians in Pakistan. The Electronic Library, 35. https://doi.org/10.1108/EL-06-2016-0133

Koopmans, L., Bernaards, C., Hildebrandt, V., Buuren, S., van der Beek, A., & De Vet, H. (2013). Development of an Individual Work Performance Questionnaire. International Journal of Productivity and Performance Management, 62, 6–28. https://doi.org/10.1108/17410401311285273

Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., de Vet, H. C. W., & van der Beek, A. J. (2014). Measuring individual work performance: identifying and selecting indicators. Work (Reading, Mass.), 48(2), 229–238. https://doi.org/10.3233/WOR-131659

Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., De Vet, H. C. W., & Van Der Beek, A. J. (2014). Construct validity of the individual work performance questionnaire. Journal of Occupational and Environmental Medicine, 56(3), 331–337. https://doi.org/10.1097/JOM.0000000000000113

Lau, K. S. N., Lo, P., Chiu, D. K. W., Ho, K. K. W., Jiang, T., Zhou, Q., Percy, P., & Allard, B. (2020). Library and learning experiences turned mobile: A comparative study between LIS and non-LIS students. The Journal of Academic Librarianship, 46(2), 102103. https://doi.org/https://doi.org/10.1016/j.acalib.2019.102103

Li, S., Jiao, F., Zhang, Y., & Xu, X. (2019). Problems and Changes in Digital Libraries in the Age of Big Data From the Perspective of User Services. The Journal of Academic Librarianship, 45(1), 22–30. https://doi.org/https://doi.org/10.1016/j.acalib.2018.11.012

Liang, S., & Wu, D. (2019). Predicting Academic Digital Library OPAC Users’ Cross-device Transitions. Data and Information Management, 3(1), 40–49. https://doi.org/https://doi.org/10.2478/dim-2019-0001

Liang, Z., Howard, P. F., Leggat, S., & Bartram, T. (2018). Development and validation of health service management competencies. Journal of Health Organization and Management, 32(2), 157–175. https://doi.org/10.1108/JHOM-06-2017-0120

Maduka, N. S., Edwards, H., Greenwood, D., Osborne, A., & Babatunde, S. O. (2018). Analysis of competencies for effective virtual team leadership in building successful organizations. Benchmarking, 25(2), 696–712. https://doi.org/10.1108/BIJ-08-2016-0124

Malo, M. (1986). Metode Penelitian Sosial. Karunika.

Masrek, M. N., Saad, M. S. M., Johare, R., Rahim, H., & Masli, J. B. (2012). The competencies needed by para-professionals in library services: A case study of sarawak state libraries. Innovation and Sustainable Competitive Advantage: From Regional Development to World Economies - Proceedings of the 18th International Business Information Management Association Conference, 5(May 2014), 2702–2718.

Meyers, M. C., Kooij, D., Kroon, B., de Reuver, R., & van Woerkom, M. (2020). Organizational Support for Strengths Use, Work Engagement, and Contextual Performance: The Moderating Role of Age. Applied Research in Quality of Life, 15(2), 485–502. https://doi.org/10.1007/s11482-018-9702-4

Morgeson, F. P., & Humphrey, S. E. (2006). The Work Design Questionnaire (WDQ): Developing and validating a comprehensive measure for assessing job design and the nature of work. Journal of Applied Psychology, 91(6), 1321–1339. https://doi.org/10.1037/0021-9010.91.6.1321

Motowildo, S. J., Borman, W. C., & Schmit, M. J. (1997). A Theory of Individual Differences in Task and Contextual Performance. Human Performance, 10(2), 71–83. https://doi.org/10.1207/s15327043hup1002_1

Nurwarniatun, N. (2019). Pengembangan SDM pustakawan di Perpustakaan IAIN Kediri. Al-Kuttab : Jurnal Kajian Perpustakaan, Informasi Dan Kearsipan, 1(2), 1–14. https://doi.org/10.24952/ktb.v1i2.1808

Parker, S. K., Morgeson, F. P., & Johns, G. (2017). One hundred years of work design research: Looking back and looking forward. In Journal of Applied Psychology (Vol. 102, Issue 3, pp. 403–420). American Psychological Association. https://doi.org/10.1037/apl0000106

Robinson, K. P., Runcie, R., Manassi, T. M., & Johnson, F. M. K. (2015). Establishing a competencies framework for a Caribbean academic library: The case of the UWI library, Mona campus. Library Management, 36, 23–39. https://doi.org/10.1108/LM-10-2014-0123

Shupe, E. I., Wambaugh, S. K., & Bramble, R. J. (2015). Role-related stress experienced by academic librarians. Journal of Academic Librarianship, 41(3), 264–269. https://doi.org/10.1016/j.acalib.2015.03.016

Special Library Association. (2016). Competencies for Information Professionals Special Libraries Association. In SLA.

Stejskal, J., & Hajek, P. (2015). Effectiveness of digital library services as a basis for decision-making in public organizations. Library & Information Science Research, 37(4), 346–352. https://doi.org/https://doi.org/10.1016/j.lisr.2015.07.001

Supranto, J. (1986). Statistik: Teori dan Aplikasi. Erlangga.

Thanuskodi, S. (2015). Professional Competencies and Skills for Library and Information Professionals : A Present-Day Scenario. The Congress of Southeast Asian Librarians (CONSAL)., 1–9.

Wahyuni, L. S. D. (2012). Rekomendasi Peningkatan Task Performance , Contextual Performance dan Job Satisfaction Petugas Unit Radiologi Berdasarkan Analisis Job Characteristic , Motivation dan Work Attitude di Rumah Sakit Katolik St . Vincentius A Paulo Surabaya Improvement Task P. 10, 143–146.

White, D. (2018.). What is Autonomy? - Definition & Ethics.

Xu, F., & Du, J. T. (2019). Examining differences and similarities between graduate and undergraduate students’ user satisfaction with digital libraries. The Journal of Academic Librarianship, 45(6), 102072. https://doi.org/https://doi.org/10.1016/j.acalib.2019.102072

Published
2024-05-04
How to Cite
Mutia, F., Soesantri, T., Prasetyo, H., Atmi, R. T., Hamzah, M. F., & Masrek, M. N. (2024). Comparison of Public College Librarians’ Performance, Competence, and Work Design in Indonesia and Malaysia. Khizanah Al-Hikmah : Jurnal Ilmu Perpustakaan, Informasi, Dan Kearsipan, 12(1), 14-24. https://doi.org/10.24252/kah.v12i1a2
Section
Articles
Abstract viewed = 128 times