Customer Engagement Beyond Workplace
Jurnal Minds: Manajemen Ide dan Inspirasi presents the collection of the best papers submitted for publication in the 2023 December Issue. The articles are curated to fit the logic of the service-profit chain following the indispensable link between the customer and the workforce. All papers are contributed from Indonesian Authors. 

Published: Dec 5, 2023

Volume 10, No. 2 2023: December

Revisit Intention Framework: Is It Real that Cultural Contact and Destination Attractiveness Can Have Direct Impact?

Nov 14, 2023
205-218
Meidarina Yunfin, Echo Perdana Kusumah, Mahrinasari MS, Reniati Reniati (Author)
PDF
Read Statistic: 333

Customer Incivility and Employee Silence: A Short-Longitudinal Model Relationship and Its Effect on Turnover Intention

Nov 28, 2023
219-238
Edi Sugiono, Achmadi Achmadi, Hendryadi Hendryadi, Deni Gustiawan, Rimi Gusliana Mais (Author)
PDF
Read Statistic: 416

Perspectives on Managing State Assets in the Public Service Agency Policies: A Multisite Study at Indonesian Islamic State Universities

Dec 4, 2023
239-260
Slamet Slamet, Ahmad Diny Hidayatullah, Imam Bani Mustolik (Author)
PDF
Read Statistic: 172

Career Plateau Forms Turnover Intention: The Important Role of Affective Commitment and Career Satisfaction

Dec 4, 2023
261-278
Noerchoidah Noerchoidah, Dyah Widowati, Siti Mahmudah, Soffia Pudji Estiasih (Author)
PDF
Read Statistic: 399

Customer Relationship Marketing, Customer Bonding, and Customer Satisfaction on Customer Loyalty in Telecommunication Companies

Dec 5, 2023
279-296
Haris Maupa, Cokki Cokki, Syarifuddin Sulaiman (Author)
PDF
Read Statistic: 675

Prediction of Green Purchase Intention for Electric Vehicles: A Theory of Planned Behavior Approach

Dec 31, 2023
297-320
Nihayatu Aslamatis Solekah, Kartika Ratnasari, Ari Prasetyo Hirmawan (Author)
PDF
Read Statistic: 275

The Minangkabau Entrepreneurs: The Trait Strategies for Marketing, Financial, and Operational Performance

Dec 31, 2023
321-340
Miko Andi Wardana, Rini Tresnasari, Gde Bayu Surya Parwita, Nurlia Nurlia, Tonny Yuwanda (Author)
PDF
Read Statistic: 288

Financial Bootstrapping and Financial Literacy: The Moderating Role of Government Support on SME Performance

Dec 31, 2023
341-356
Rika Dwi Ayu Parmitasari, Eka Indriyani, Rusnawati Rusnawati, Miftha Farild, Widya Efendi, Arabiatul Adawiah (Author)
PDF
Read Statistic: 385

The Role of Social Media Influencers in Increasing Tourists’ Visit Intention in Indonesian Marine National Park

Dec 31, 2023
357-380
Luki Adiati Pratomo, Fatik Rahayu, Raymond Siregar, Dwi Hartini Rahayu, Kahti Ramadhia Risde, Prameshwari Dinda Lisanti (Author)
PDF
Read Statistic: 430

Models of Ethical Marketing Force in Indonesian Islamic Bank

Dec 31, 2023
381-392
Muhammad Kamal Zubair, Moh Nasuka (Author)
PDF
Read Statistic: 266

Intervening for Good: Governmental Intervention for Enhancing Service Worker Capability in Hospitality Business

Dec 31, 2023
393-406
Amir Mahmud (Author)
PDF
Read Statistic: 112